Customer Service
Order & Shipping Information:
Ordering from RebelShops.com:
All orderes placed on this website are processed via a secure connection (SSL) with the full trust of credit authorizing agencies. As such RebelShops.com is authorized to accept for payment MasterCard, Visa, American Express and Discover Cards. To make alternate payment arrangements please contact RebelShops.com at 877-44-REBEL (877-447-3235) or 951-520-1993 or use or contact form located in the contact us section. To place an order make sure your browser has cookies and javascript enabled, browse for your merchandise and add your desired products to your shopping cart and follow the checkout instructions.
RebelShops.com is requred to charge sales tax on all orders originating in the State of Calofornia.
How RebelShops.com ships your order to you:
Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped Standard Service unless you select an alternative. Once it is shipped, orders are generally received within 7 business days.
- $0-$49.99 — add $6.00
- $50-$99.99 — add $10.00
- $100-$149.99 — add $12.00
- $150 and over — Free Standard Shipping
- UK orders — add $50.00 to the standard shipping tiers shown above
- Canada orders — add $50.00 to the standard shipping tiers shown above.
Returns & Exchanges Policy:
It is our goal to make your shopping experience as easy as possible. Returns are accepted up to 30 day after purchase. To return an order, pack all items in a secure container and enclose the packing slip(s) for the order that you placed. Be sure to clearly mark on the shipping label that the package is a return. Any shipping fees associated with making these returns are the responsibility of the customer. All returns must be sent, via a trackable and prepaid method, to our facility listed below:
Our return address is:
Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns. You may also return merchandise you ordered online to any of our stores located in Southern California.
Note that UK and Canada orders are refunded in US dollars. Your credit card company will calculate the current exchange rate automatically.